SALESFORCE AGENTFORCE ENHANCEMENT

The Decision Layer
for Agentforce

Zenova identifies where revenue is being lost and prioritizes what should be acted on before Agentforce executes.

Built to Enhance Agentforce — Not Replace It

Agentforce executes workflows, automates actions, and powers AI-driven operations inside Salesforce. Zenova operates upstream — determining what actually matters before any execution occurs.

Zenova Identifies

  • Which leads are most likely to convert
  • Where deals are being lost or ignored
  • Which opportunities require immediate attention
  • Where behavioral gaps are impacting revenue

Agentforce Executes

Based on Zenova's prioritization, Agentforce executes the right actions on the highest-value opportunities.

This ensures that automation is focused on what matters most — not just running workflows on all leads equally.

"Agentforce executes. Zenova decides what's worth executing."

How Zenova Enhances Agentforce

Zenova sits as a decision layer between your CRM data and Agentforce execution, ensuring every action is prioritized for maximum revenue impact.

Salesforce Platform

Sales Cloud

Leads, Accounts, Opportunities

Service Cloud

Cases, Interactions

Agentforce

AI Execution Engine

Einstein Trust

Data Security

Zenova Decision Layer

Lead Priority Engine

Analyzes lead behavior, engagement, and fit to identify highest-conversion prospects

Revenue Leak Detection

Identifies missed follow-ups, delayed responses, and ignored high-intent buyers

Deal Risk Scoring

Flags stalled opportunities and deals requiring immediate intervention

Next Best Action Engine

Recommends the highest-impact action for each opportunity

Zenova analyzes pipeline behavior, response patterns, and deal activity to determine where action is required.

Agentforce Execution Layer

Agentforce executes the actions based on Zenova's prioritization, ensuring automation is focused on highest-value opportunities.

• Sends targeted outreach to prioritized leads

• Triggers intervention workflows for at-risk deals

• Automates follow-ups on missed opportunities

• Updates records and creates tasks based on Zenova recommendations

Why Automotive Needs This

In automotive environments, CRM systems capture activity but do not consistently identify critical revenue gaps.

The Problem

• Missed follow-ups on high-intent buyers

• Delayed responses to service requests

• Ignored leads in competitive situations

• Stalled deals with no intervention

• Inconsistent follow-up patterns

Zenova's Solution

• Surfaces gaps in real time

• Prioritizes actions needed to recover revenue

• Identifies which leads matter most

• Flags deals requiring intervention

• Ensures consistent follow-up execution

Measurable Impact

Zenova's decision intelligence delivers quantifiable improvements in revenue recovery and pipeline efficiency.

87%

of missed opportunities identified and recovered

42%

improvement in follow-up consistency

$2.3M

average recovered pipeline value per dealership group

3.2x

ROI within first 6 months

See How Zenova Identifies What Matters

Watch how Zenova's decision intelligence surfaces revenue gaps and prioritizes actions before Agentforce executes.

Demo video coming soon

What is Zenova?

Zenova is a vertical intelligence layer that sits on top of CRM systems and AI platforms, identifying where revenue is being lost and prioritizing what should be acted on before execution occurs.

Built exclusively for automotive dealers and groups, Zenova analyzes pipeline behavior, engagement patterns, and deal activity to surface opportunities that would otherwise be missed — ensuring that every action taken by Agentforce is focused on the highest-value opportunities.

Enterprise-Grade Security & Trust

Salesforce ISV Partner

Certified integration with Salesforce ecosystem

Einstein Trust Layer

Data security and compliance built-in

SOC 2 Compliant

Enterprise security standards

Ready to See Revenue Gaps Your CRM Is Missing?

Schedule a demo to see how Zenova enhances Agentforce and recovers revenue.

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